Our ISO Certification Process
At ICV Assessments Pvt. Ltd., we follow a clear, systematic, and internationally recognized ISO certification process that enables organizations to achieve and maintain conformity with relevant ISO standards. Our certification journey covers every key stage, beginning with the initial enquiry and application evaluation, followed by audit planning, certification assessment, decision-making, annual surveillance audits, and recertification. Supported by experienced auditors and a structured assessment methodology, we provide an impartial, professional, and well-organized certification experience that promotes continual improvement, regulatory compliance, and greater business confidence.
Your ISO certification process starts with an initial enquiry. Our team understands your organization’s business activities, certification needs, and management system goals. We explain the certification procedure, relevant ISO standards, audit stages, and applicable requirements so you can proceed with clear and complete information.
A comprehensive questionnaire is provided to gather essential details about your organization, such as business activities, number of employees, operational locations, certification scope, and existing management systems. The information collected allows us to identify the audit requirements and establish the appropriate certification programme.
Once the completed questionnaire is received, our team reviews the provided information to verify that all necessary details and documents are properly submitted. This review confirms the certification scope, organizational activities, and relevant requirements before moving forward with audit planning.
Based on the information provided, we prepare a customized ISO certification quotation covering the certification scope, audit time, audit man-days, certification charges, and other applicable requirements. The quotation is clear, transparent, and prepared according to your organization’s certification needs.
After the application review is completed, both parties sign the certification agreement. The agreement explains the responsibilities of each party, certification conditions, and the terms for issuing and maintaining the ISO certification.
The Stage 1 Audit includes a review of your documented management system, business processes, and applicable legal requirements. It also checks your organization’s readiness for the Stage 2 Certification Audit. Any observations identified during this stage are shared for necessary improvement.
The Stage 2 Audit checks how effectively your management system is implemented throughout the organization. Our auditors assess compliance with the relevant ISO standard, review key processes and controls, speak with employees, and verify that the management system is properly followed and maintained.
If any non-conformities (NCs) are identified, appropriate corrective actions are taken to address them. Our team reviews the submitted corrective action evidence to confirm that the issues have been properly resolved before the audit report moves forward for the final certification decision.
Once the audit is successfully completed and all non-conformities are closed, an independent review of the audit report is carried out. After approval, the ISO Certificate is issued, confirming that your management system meets the requirements of the applicable international ISO standard.
After completing all audit requirements and receiving approval of the certification decision, the ISO Certificate is issued to the organization. The certificate confirms that the management system meets the requirements of the applicable ISO standard and reflects the organization’s focus on quality, compliance, and continual improvement.
The first Surveillance Audit is carried out during the certification cycle to check that the management system continues to work effectively and remains in line with ISO certification requirements. It also ensures ongoing compliance and encourages continual improvement.
The second Surveillance Audit reviews the continued performance and effectiveness of the management system. It verifies that the organization remains compliant with the applicable ISO standard and continues to meet the requirements for maintaining certification.
Before the current certification cycle expires, a Recertification Audit is conducted to review the continued suitability, effectiveness, and compliance of the management system. After successful completion, the ISO certification is renewed, allowing the organization to maintain recognition against internationally accepted standards.
