Careers

Company: ICV Assessments Pvt. Ltd.
Location: Noida, Uttar Pradesh
Department: International Business Development & Sales
Employment Type: Full-Time
Designation: Business Development Executive – International Sales

Job Summary

ICV Assessments Pvt. Ltd. is looking for a dynamic and result-oriented Business Development Executive (BDE) to develop international business opportunities for the company’s ISO Management System Certification, Professional Training, Assessment, and related professional services.

The candidate will be responsible for international lead generation, client acquisition, sales conversion, and developing business associates/partners in overseas markets.

The ideal candidate should have strong communication, convincing, negotiation, follow-up, and business development skills, along with a basic understanding of management system certification and professional training services.

Key Responsibilities

1. Lead Generation & Prospecting

• Generate qualified B2B leads through LinkedIn, email campaigns, cold calling, online research, databases, references, networking, and other digital platforms.
• Identify potential organizations that may require certification, assessment, inspection, training, or related services.
• Develop and maintain prospect databases based on industry, location, company size, and business requirements.
• Conduct regular outbound calling, emailing, and LinkedIn outreach to prospective clients.

2. Business Development & Sales

1. Identify new business opportunities in existing and potential markets.
2. Understand customer requirements and recommend appropriate certification, assessment, inspection, or training services.
3. Conduct product/service presentations through calls, online meetings, and face-to-face meetings where required.
4. Prepare and share company profiles, service details, presentations, quotations, and proposals.
5. Convert qualified leads into business opportunities and customers.
6. Achieve monthly, quarterly, and annual sales targets.

3. Client Relationship Management

• Develop and maintain strong professional relationships with existing and prospective clients.
• Conduct regular follow-ups on leads, quotations, proposals, and pending opportunities.
• Understand client concerns and coordinate internally to provide appropriate solutions.
• Generate repeat business, referrals, and cross-selling opportunities.
• Maintain professional communication with clients throughout the sales cycle.

4. Certification & Service Knowledge

• Develop a good working knowledge of the company's certification and assessment services.
• Understand and communicate the basic requirements and benefits of relevant management system standards, such as:
• ISO 9001 – Quality Management System
• ISO 14001 – Environmental Management System
• ISO 45001 – Occupational Health & Safety Management System
• ISO 22000 – Food Safety Management System
• ISO 27001 – Information Security Management System
• ISO 13485 – Medical Devices Quality Management System
• Other applicable ISO standards, assessments, and professional training programs.
• Clearly explain the company's services without making misleading technical or certification claims.
• Coordinate with technical and certification teams whenever detailed technical clarification is required.

5. Proposal & Commercial Activities

• Prepare and send quotations and commercial proposals to prospective clients.
• Follow up on quotations and proposals and maintain opportunity status.
• Understand customer budgets and requirements and support commercial negotiations.
• Coordinate with management for special pricing, commercial approvals, and customized proposals.
• Ensure timely collection of required documents and information from clients.

6. Market Research

• Research target industries, companies, sectors, and geographical markets.
• Identify emerging business opportunities and potential customer segments.
• Monitor competitors, market trends, service offerings, and general pricing trends.
• Develop industry-wise and location-wise prospect databases.

7. CRM & MIS Reporting

• Maintain accurate records of leads, prospects, opportunities, quotations, follow-ups, meetings, and sales closures.
• Update CRM/Excel records on a regular basis.
• Prepare daily, weekly, and monthly sales and lead-generation reports.
• Track the complete sales pipeline from initial enquiry to closure.
• Ensure no qualified opportunity is missed due to delayed or incomplete follow-up.

8. Internal Coordination

• Coordinate with Certification, Technical, Audit, Training, Operations, Finance, and other relevant teams for smooth execution of confirmed projects.
• Ensure that client requirements and commitments communicated during the sales process are properly coordinated internally.
• Support the team in ensuring timely project execution and customer satisfaction.

Key Performance Indicators (KPI)

• International leads generated
• Qualified international leads
• International clients acquired
• Sales conversion ratio
• Monthly international revenue
• Number of International Associates/Partners onboarded
• Active associates generating business
• Quotations/proposals submitted
• Follow-up and conversion performance
• New countries/markets developed
• Achievement of monthly and quarterly sales targets

Required Skills

• Excellent English communication and business correspondence skills.
• Strong international sales and lead-generation skills.
• Good negotiation, convincing, and presentation abilities.
• Strong follow-up and relationship-management skills.
• Ability to communicate with clients across different countries and time zones.
• Good knowledge of LinkedIn, Email Marketing, CRM, MS Excel, MS Word, and Internet Research.
• Ability to identify and develop international business associates and channel partners.
• Target-oriented, self-motivated, and result-driven approach.
• Knowledge of ISO Certification, Management System Certification, Professional Training, or ZED will be an added advantage.

Qualification & Experience

Qualification: Graduate in any discipline
Experience: 1–3 years in International Business Development, B2B Sales, Lead Generation, Export Sales, Certification/Training Sales, or a related professional field.

Preferred Candidate Profile

The ideal candidate should be:

• Target-oriented and result-driven
• Confident in client communication
• Proactive in generating new business
• Persistent with follow-ups
• Comfortable with cold calling and email/LinkedIn outreach
• Capable of handling multiple prospects simultaneously
• Willing to learn certification and management-system standards
• Professional in handling corporate clients
• Strong in relationship building and negotiation

Compensation

• Salary: [As per company policy and candidate experience]

• Incentives: Performance-based incentives/commission may be provided based on company policy and achievement of sales targets.