Quality Policy
ICV has made its business approach clear to its employees, staff and potential and actual customers by establishing and publishing its Quality Policy. Our commitment to quality, impartiality, and continual improvement drives every assessment and certification service we deliver — in full alignment with ISO 17021:2015 and International Accreditation Forum (IAF) requirements.
The following principles define how ICV delivers certification and assessment services with integrity, professionalism, and a relentless focus on quality.
We at ICV are committed to provide management system conformity assessment and certification services to our clients in a manner that would elevate the prestige of ICV and our certified clients. We are committed to follow international accreditation standard ISO 17021:2015 and relevant IAF regulatory requirements.
To inspire trust, we ensure full transparency and maintain complete impartiality in our assessment and certification process.
To promote quality and impartiality, we engage only senior subject experts in accordance with the applicable regulations of the International Accreditation Forum (IAF).
We strive to continually improve our performance by establishing service standards and quality indicators.
We achieve our objectives by establishing and following quality management protocol and by elevating the quality of our staff by providing them required knowledge, skill and procedural trainings.
Standards: ISO 17021:2015 | International Accreditation Forum (IAF) Regulatory Requirements
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